You may return defective products within 30 days for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please note that we cannot accept returns on any custom printed products for any reason other than production flaws. Please make sure you double check your order form before placing your order as it will be printed with the exact color choices, race number, spelling and logos that you specified. Once your order is printed no changes can be made.
If you are returning a product for a refund you should expect to receive your refund within 10 days of shipping the product back to us. This time period includes the transit time for us to receive your return from the shipper (3 to 7 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (1 to 3 business days).
If there is an issue with your order and you need to return an item, simply email us directly at firstname.lastname@example.org
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The right of withdrawal shall apply to the purchased products which are not prefabricated and for their production of an individual choice or decision by the consumer shall prevail or which clearly personal to the consumer needs are tailored.
To complete your return, we require a receipt or proof of purchase.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.